Find answers to common questions about our vacation homes and services
You can make a reservation through our website by selecting your preferred property, dates, and completing the booking form. Alternatively, you can call our reservation team at +971 54 546 5566 or email booking@besthoster.ae.
The rental price includes accommodation in the selected property for the duration of your stay. All properties include fully equipped kitchens, premium linens, towels, and essential toiletries. Utilities (water, electricity) are included, and cleaning services are provided before your arrival and after your departure.
Our cancellation policy varies based on the timing of your cancellation:
Please see our full Terms & Conditions for more details.
Yes, a security deposit is required for all bookings. The amount varies by property and is payable at check-in. The deposit is fully refundable within 7 business days after your departure, provided there is no damage to the property and all house rules are followed.
Most of our properties do not allow pets due to potential allergies and property damage concerns. However, we do have select pet-friendly properties. Please contact our team in advance to inquire about pet-friendly options and any associated fees.
Standard check-in time is 3:00 PM and check-out time is 11:00 AM. Early check-in or late check-out may be available upon request and subject to availability. Additional fees may apply for early check-in or late check-out.
Yes, we offer long-term rental options for stays of 30 days or more. Long-term rentals come with special rates and conditions. Please contact our team directly to discuss your long-term stay requirements and to receive a personalized quote.
All our properties include fully equipped kitchens, premium linens, towels, essential toiletries, Wi-Fi, and smart TVs. Additional amenities vary by property and may include private pools, BBQ areas, game rooms, and more. Please check the specific property listing for complete details.